Filing a Complaint
When a person believes that they have been discriminated against or harassed in any of the areas and on any of the grounds covered by the Human Rights Code, they may make a formal complaint to the Ontario Human Rights Commission.
Human Rights Officers are available to discuss the problem and are required to accept the complaint of any person who believes that their rights (under the Code) have been infringed. A complaint is not officially filed until a complaint form has been completed and signed by the complainant and has been registered. An investigation is conducted.
A Fact Finding Conference is sometimes held after the complaint has been served and the respondent has had an opportunity to reply. Following this Conference, an opportunity is provided for a settlement discussion if the complainant, respondent and Commission representative feel it is appropriate. In many instances, a settlement can be agreed upon.
A case which cannot be settled may be referred to a Human Rights Tribunal. The Tribunal reviews the complaint, makes a decision and orders a settlement. That decision may be accepted by both parities, or it may be appealed. If appealed, the Federal Court hears the appeal and makes a decision. If this decision is not accepted by both parties, and is appealed. The Supreme Court makes the final decision.
For further information about filing a complaint, contact: Ontario Human Rights Commission
180 Dundas Street West, 8th Floor
Toronto, Ontario M7A 2R9
416-314-4500
416-314-4561 fax
800-387-9080 (toll free)
TTY Access:
800-308-5561 (Ontario)
800-309-1129 (416 and 905 exchanges)
http://www.ohrc.on.ca
Email
info@ohrc.on.ca
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